Updated on 31.03.2023

This Policy is established by Enterprise Europe Network Brussels, publisher of the website https://www.brusselsnetwork.be/ (the “website” https://www.brusselsnetwork.be/»), whose registered office is Av. Louise 500, 1050 Brussels under company number: 0407 407 522 D’Enterprise Europe Network Brussels (hereinafter “We”, “us”, “our”) strives to offer you the best possible service and therefore wishes to preserve the trust you have in our company by informing you of our cookie usage and storage policy.

1. Website Privacy Policy

1.1. Covered Websites

This privacy and personal data protection policy cover the practices applicable to the following websites:

Beci.be

brusselsnetwork.be

nkvk.be

exconflicto.be

izeo.be

bmediation.eu

1.2. Information Collected

D’Enterprise Europe Network Brussels may ask you to provide your personal details such as your name, that of your company, your address, your telephone number, and your identifiers, for example in the following cases:

  • When you join (via a membership form or via an online form)
  • By contacting us to obtain information about our Services
  • When you register for an event or training or any other Service offered by Enterprise Europe Network Brussels

D’Enterprise Europe Network Brussels may ask you to provide additional information, such as the number of employees, your sector of activity, your billing information, as well as any other information that you provide to D’Enterprise Europe Network Brussels. Enterprise Europe Network Brussels also collects data relating to the centers of interest that you provide and those deduced by Enterprise Europe Network Brussels from the use of its Services. The primary goal is to ensure more efficient and faster navigation (e.g. a cookie retains the language you choose, identifies you when you access your account, etc.). Cookies memorize your preferences and thus allow you to speed up and facilitate your access to the site. They also make it possible to understand how you navigate on our website.

1.3. Use of Information Collected

We use the data that you communicate to us to provide you with services that meet your needs. As part of an existing customer relationship and a service offer similar to that existing before May 25, 2018, we may use your data to inform you of our services, in particular through: Europe Network Brussels Corporate Newsletter Publications and surveys of D’Enterprise Europe Network Brussels Invitations to activities, events, and training offered by D’Enterprise Europe Network Brussels. You can consult or modify your preferences at any time, as well as withdraw your consent in order to no longer receive information on the activities and positions of D’Enterprise Europe Network Brussels. When we wish to process your personal data for purposes other than those mentioned in this privacy policy, we will ask for your explicit consent when you subscribe to the service(s) concerned via the registration forms available from Enterprise Europe Network Brussels websites. If you submit a CV or an application from one of our websites, Enterprise Europe Network Brussels will process your personal data for recruitment procedures, which may involve Enterprise Europe Network Brussels contacting you by post, electronically, or by telephone. D’Enterprise Europe Network Brussels does not keep your personal data beyond what is necessary to process your request.

Cookie management

To place certain cookies on your terminal, it is necessary that we obtain your prior and explicit consent. We get it thanks to the banner placed on the home page of the website. In addition, most browsers use cookies. You can also delete these cookies or refuse their installation at any time and free of charge by modifying the options of your browser software. The configuration of each browser is different. Each procedure is described in the help menu of your browser. For this, please go to the following links: Firefox: https://support.mozilla.org/fr/kb/effacer-les-cookies-pour-supprimer-les-information

Chrome: https://support.google.com/chrome/answer/95647?hl=en

Safari: https://support.apple.com/fr-be/guide/safari/sfri11471/mac

Explore https://support.microsoft.com/fr-be/help/17442/windows-internet-explorer-delete-manage-cookies By refusing the use of cookies, you can access our website.

However, some features will be limited or even impossible.

1.4. Third-Party Websites

Our Services may contain links to other websites that are beyond our control and are not covered by this Privacy Policy. If you access other websites or services using the links provided, the operators of those websites and services may collect information from you which will be used by them in accordance with their privacy policies, which may differ from ours.

1.5. Browsing information on our website

This section aims to explain how we collect browsing information to administer the aforementioned websites, analyze trends, track users’ movements, serve targeted advertisements, and gather demographic information about our user base.

1.6. Cookies 1.6.1. What is a cookie?

A cookie is a small text file placed on the hard drive of your computer or your mobile device which is issued by the server of the website you are visiting. The cookie contains a unique code that allows its issuer to recognize the terminal concerned (your computer or your mobile device) each time the website is visited. The cookie identifies the browser of your terminal but never you personally. In addition, a website’s server can only read the cookies it has placed itself and has no access to any other information on your computer or mobile device. Cookies can either be placed by the server of the website you are visiting “first-party cookies” or by partners this website works with “third-party cookies”.

Duration of validity of a cookie

Some cookies expire when you close your browser “session cookies”, while others stay longer on your device, sometimes even until you manually delete them as “permanent cookies”. In general, cookies have a limited period of validity. The most common validity period is 30 days and the maximum period is 13 months from the day the cookie is placed on your terminal.

1.6.2. Why do we use cookies?

D’Enterprise Europe Network Brussels uses first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order to be able to offer an optimal service offer. These are the “essential” cookies. Other cookies are also used to track and target the interests of users in order to improve the experience on the websites and Services offered by D’Enterprise Europe Network Brussels. Third parties serve cookies through our websites for advertising, analytics, and to assess performance and functionality. This is described in more detail below.

1.6.3. What types of cookies do we use?

  • Essential cookies: These are technical cookies necessary for the operation of the site and allow you to browse it and use its services and features. Without these essential cookies, navigation on the sites would be less fluid than expected and you risk not being able to access certain services or functionalities requested.
  • Preference cookies: They collect information about your choices and preferences, allowing the memorization of the language or other regional parameters and the personalization of the sites accordingly.
  • Analytical cookies: They collect information about your use of the Enterprise Europe Network Brussels sites and help improve their operation. For example, analytical cookies indicate which pages are most frequently visited, record any difficulties encountered on the sites and help to evaluate the effectiveness of our advertisements. D’Enterprise Europe Network Brussels can thus determine overall patterns of use of the websites.
  • Advertising cookies: These cookies are used to make advertising messages more relevant to you. They perform functions such as continually reappearing the same ad to the same user, ensuring that ads are correctly displayed for advertisers, and in some cases selecting advertisements based on your interests.
  • Social media cookies: These cookies are used to allow you to share pages and content that you find interesting on our websites through third-party social media and other websites. These cookies can also be used for advertising purposes.

We use analytical tools and technologies

Your data, in particular, Google Analytics, and ActiveCampaign in order to improve and adapt our websites according to your needs. We also use data collection tools including Gravity Forms and Typeform allowing you to contact us easily via our websites. These tools and technologies collect and analyze certain types of information, including the contact data that you provide to us on our websites, company data, device and software identifiers, and the pages you visit on the websites. As part of a constant improvement of our service offer, the information generated allows us to monitor and evaluate the use you make of the websites of D’Enterprise Europe Network Brussels and to communicate in a more targeted manner with you. We ask for your consent to the installation of cookies on your browser and you have the possibility at any time in this context to modify your preferences.

1.6.4. How can you manage cookies?

Where applicable, D’Enterprise Europe Network Brussels declines all responsibility for the consequences related to the degraded functioning of our services resulting from the impossibility for D’Enterprise Europe Network Brussels to record or consult the cookies necessary for the operation of the site and that you would have refused or deleted.

Do not hesitate to consult http://www.allaboutcookies.org/manage-cookies/ to learn more about managing cookies on the most commonly used browsers. D’Enterprise Europe Network Brussels reserves the right to modify the Cookie Policy at any time. Any changes to this Cookie Policy will become effective upon the availability of the updated version.

1.7. Web beacons

Cookies are not the only way to recognize or track visitors to a website. D’Enterprise Europe Network Brussels may use other similar technologies from time to time, such as web beacons (sometimes called “beacons” or “pixel tags”). These are tiny graphic files that contain a unique identifier embedded in one of our websites or emails sent through our services. This allows, for example, to monitor user traffic from one page to another on our websites, to track access to communications sent by our services, or to know if you have come to one of our sites from an online advertisement. In many cases, these technologies depend on cookies to function properly. In this sense, disabling cookies hinders the operation of the aforementioned technological tools.

Types of cookies 1. Technical cookies

These cookies, which only contain your IP address, are essential for visiting the site. They allow to:

  • Surf the different pages of the website and take advantage of its features; complete forms; provide verification of your identity when accessing your personal data; secure access to the website
  • These cookies do not require your consent since they allow you, in particular, to access the website.
  • Functional cookies
  • These cookies facilitate and analyze the operation of our website. Thanks to these, we can make your browsing experience more pleasant and personalized.

Thanks to them we can: personalize the services (language, currency, location, navigation data, etc.); remember your choices from a previous visit; collect information from online forms; compile statistics; Analyze site usage. Like technical cookies, these cookies are used to improve your navigation and do not require your consent.

Advertising cookies

  • These cookies give us information about your browsing habits and allow us to adapt the advertising content of our website to your areas of interest.
  • Based on these, we can analyze the effectiveness of advertising campaigns, in particular by identifying the subsequent actions you take by clicking on these advertising banners.
  • Geolocation, we can adapt the announcements made to you to let you know of the opportunities available near where you are.
  • These advertising cookies may also allow us to send you targeted advertising messages using technologies that link data according to the sites you have visited.
  • The information we collect and share only identifies your device.
  • For these cookies, your consent is required and we ask for it when you access our website.
  • Analytical or performance cookies
  • These cookies are used to collect information about how you visit our website. These allow us to measure the audience of the various contents and sections of our website to improve them.
  • Thanks to these cookies we can detect navigation problems and improve the ergonomics of our website.

This data is aggregated and is therefore completely anonymized. For these cookies, we need your consent.

Social media cookies

“Social Networks” cookies share the content you choose to share via application buttons that belong to social networks. When you use these buttons, a third-party cookie is installed on your terminal and if you are connected to the social network, this information will be added to your profile.

  • Regarding these cookies, it is advisable to check on each social network what is the extent of the collection of data and the use of these.
  • These cookies also require your consent.
  • Third-party cookies

These cookies are placed by third parties on our website and then on your device. We have no control over these. To find out more, please see the information provided by these third-party sites about their cookies. Your rights to the processing of your personal data Cookies that process personal data are subject to the rules on the protection of personal data. In this context, you have certain rights (right of access, right of rectification, right of opposition, right of withdrawal of consent, etc.). We refer you to our Life Policy https://www.beci.be/conditions_vie_privee/ which contains the details of your rights and the conditions of their application.

2. Services Privacy Policy

2.1. Stay Informed

Our Services are intended to allow you to stay informed of current affairs, events, and debates concerning, in general, the community of companies defended and represented by D’Enterprise Europe Network Brussels and, in particular, subjects related to your interests, preferences, and priorities. Our Services also help you develop and recognize your knowledge and skills.

2.2. Stay connected

The Services of D’Enterprise Europe Network Brussels help you develop new business opportunities and put you in contact with partners within our community of companies and partner organizations.

2.3. Be heard

The services of D’Enterprise Europe Network Brussels also aim to make the needs and priorities of businesses heard and recognized, in particular with public authorities and social partners.

2.4. Information collected as part of our Services

As part of our Services, D’Enterprise Europe Network Brussels uses various information such as:

a) The data that you provide to us or that we deduce from the content you consult. We use the data you submit (for example, during affiliation or when you register for one of our Services). We also use data that we can infer from information in our possession, such as for example (a) your history of use of our Services; (b) the questions asked of our Team, or (c) the centers of interest that you tell us about.

This data will be processed to recommend relevant content to you about our Services and to personalize the content of our subsequent communications with you. We ask you to provide us with only the personal data necessary to enable us to provide you with the Services you use (we do not require “sensitive personal data” for this purpose). Within the limits of the foregoing, the quality of the data related to your profile and your areas of interest allows us to best meet your needs and allow you to have more relevant and useful Services.

When, in the context of the provision of our services, partner organizations of D’Enterprise Europe Network Brussels transmit to us data of their employees and/or partners, these will only be processed to the extent where necessary in accordance with this Privacy Policy. b) Data from other users / other sources In order to be able to fulfill our mission of connecting companies and creating an environment conducive to business. D’Enterprise Europe Network Brussels may transmit a series of specific company data to customers who request it.

This data concerns information about companies, directors, and company managers which is included in public databases such as the Belgian Monitor or the Carrefour Bank for Enterprises. D’Enterprise Europe Network Brussels does not modify this data (neither processing, aggregation, not updating of the data in question) and can in no way be held responsible for the content of the databases thus transmitted.

For more information on the collection of the data in question, please contact us directly at Enterprise Europe Network Brussels by mail (bene@hub.brussels or international@beci.be) or by letter (hub.brussels, Chaussée de Charleroi 110, 1060 Brussels or BECI, Avenue Louise, 500 – 1050 Brussels).

  • The personal data brought to the attention of D’Enterprise Europe Network Brussels for the accomplishment of a particular mission will be processed exclusively for the accomplishment of the said mission in accordance with the applicable confidentiality rules and will not be processed within the framework of the offer of Services of D’Enterprise Europe Network Brussels.
  • D’Enterprise Europe Network Brussels may also be required to share your personal data with third parties for the needs relating to the organization of joint events within the framework of the D’Enterprise Europe Network Brussels service offer. Your data will be processed exclusively for the fulfillment of the mission concerned and cannot in principle be reused for other purposes.
  • D’Enterprise Europe Network Brussels may also receive personal data from an employer about one or more of its employees that the latter wishes to register for a Service offered by D’Enterprise Europe Network Brussels. In this context, D’Enterprise Europe Network Brussels cannot be held responsible for the retention of this data insofar as the employer is deemed to have obtained the prior consent of the person(s) concerned.

2.5. Use of your data within the framework of our Services

  • D’Enterprise Europe Network Brussels aspires to provide you with the best possible service and to best defend the interests of Brussels companies. To this end, we take advantage at different times of all the information at our disposal to provide our services and maintain their quality:
  • D’Enterprise Europe Network Brussels compiles aggregate statistics on the operation and use of the Services and the consultation of the content disseminated in order to better understand the preferences of its customers.
  • D’Enterprise Europe Network Brussels sends customers reports, notices, updates and security-related information regarding our Services D’Enterprise Europe Network Brussels conducts research and development to improve its products and services.
  • D’Enterprise Europe Network Brussels may use the personal data of its customers and/or subcontractors in order to detect and prevent any fraud or misappropriation of our Services or any violation of our general conditions or of use.
  • D’Enterprise Europe Network Brussels may also use the personal data of its customers in order to carry out any action justified by a legitimate interest or in order to comply with any legal obligation provided for this purpose.
  • Enterprise Europe Network Brussels reserves the right to compile statistics on an aggregated database related to the use and performance of its Services.
  • D’Enterprise Europe Network Brussels uses the data of its customers in order to deliver offers, purchase orders and to invoice its Services.
  • In order to best meet the needs of our customers, Enterprise Europe Network Brussels reserves the right to communicate with you by email or telephone about our services that are likely to interest you. To do this, we base ourselves on the legitimate interest in maintaining an existing and adopt a casuistical approach to guarantee the respect of your rights.

D’Enterprise Europe Network Brussels does not process information concerning persons under the age of 18, medical or health status, race, ethnic origin, or other sensitive data. If D’Enterprise Europe Network Brussels collects data on political opinions and/or religious beliefs in the context of opinion polls or opinions, for example, to combat discrimination in companies, this data will only be collected anonymously and for statistical purposes. D’Enterprise Europe Network Brussels is therefore unable to disclose the aforementioned data to the persons concerned who have requested it.

As part of the “Affiliation” of a company: D’Enterprise Europe Network Brussels collects information on the areas of interest of member companies to provide them with the best possible service. D’Enterprise Europe Network Brussels reserves the right to refine the preferences of its members through the use they make of the services we offer.

As part of the Consulting Services provided to members and clients:

D’Enterprise Europe Network Brussels processes inquiries and provides access to the requested resources or services. In order to respond to our customer’s requests, we may collect all the personal data necessary to meet the needs of our customers. The surnames, first names, email addresses, and telephone numbers of the persons concerned, as well as other information that you consider necessary to enable us to answer your questions, may be processed in this respect.

As part of the organized events:

We consider that it is part of our mission to inform and connect companies to communicate around the events we organize. In this context, we may take photos and videos during events organized by or in collaboration with D’Enterprise Europe Network Brussels. As soon as these images are captured during public or private events without you being the main object of the image, we collect, process and distribute these images within the framework of our legitimate interest.

For the capture and dissemination of images of which you are the main object, your consent will be required. Subject to having obtained your agreement for the taking of photos or videos, D’Enterprise Europe Network Brussels reserves the right to publish photos and videos relating to the events that we organize within the framework of our communication campaigns, in particular on the websites Internet of D’Enterprise Europe Network Brussels, social networks and in our Brussels Metropolis magazine. To this end, we take the necessary technical and organizational measures both to respect your rights not to be photographed and to inform you in advance about the use we make of the photos taken of you during our events.

D’Enterprise Europe Network Brussels considers that the consent to take, communicate and reproduce the image of a person is obtained tacitly from the moment the person represented has contributed to an active process to appear on the image in question. If you no longer want us to process your image, you can write to us in accordance with the withdrawal procedure at Enterprise Europe Network Brussels by mail (bene@hub.brussels or international@beci.be) or by letter (hub. brussels, Chaussée de Charleroi 110, 1060 Brussels or BECI, Avenue Louise, 500 – 1050 Brussels).

As part of our mission to inform and connect companies D’Enterprise Europe Network Brussels reserves the right to publish the list of participants in events intended mainly for “networking events”. We do this in order to encourage exchanges and meetings during our events intended for networking as well as to give the possibility to those interested in deciding on the opportunity of their presence when the time comes. The data are accessible for this purpose are the surname, first name, function, and a company of the persons concerned. In the context of webinars organized by D’Enterprise Europe Network Brussels, events that do not take place face-to-face and whose purpose is mainly the possibility for participants to get to know each other, their personal data of contact may be shared for the above purpose. However, the consent of the person concerned will be required for the purpose of sharing with other participants.

The lists of participants in our training courses and events where networking is not an essential aspect are not affected by this advertising measure.

As part of the training courses organized:

Unless otherwise stipulated, the information collected by D’Enterprise Europe Network Brussels concerning the commercial name of the company and the function of the representative is not considered personal data and may therefore in principle be made public according to the conditions provided for by this Charter. The list of registrations relating to the training courses organized by D’Enterprise Europe Network Brussels is communicated to the speakers in order to better understand the needs of the participants. The personal data are accessible for this purpose are the surname, first name, company, and function of the persons concerned.

2.6. Subcontractors

For the management of registrations for our events and training, D’Enterprise Europe Network Brussels uses the services of its subcontractor IDLoom. D’Enterprise Europe Network Brussels has ensured at the level of its subcontractor that it meets the requirements for subcontractors in accordance with Regulation (EU) 2016/679 on the protection of personal data. To learn more about IDLoom’s use of data, please see their privacy policy. As part of the performance of our services D’Enterprise Europe Network Brussels may call on other subcontractors with whom your personal data may be shared in accordance with this Privacy Policy.

D’Enterprise Europe Network Brussels limits itself to sharing with the subcontractor(s) in question the data strictly necessary for the performance of the service concerned. These companies can never freely use or pass on your data.

3. Contact us For any comments or questions regarding this Policy, or to exercise your rights to access and rectify your personal data, please contact us at the following address: Enterprise Europe Network Brussels by mail (bene@hub.brussels or international @beci.be) or by letter (hub.brussels, Chaussée de Charleroi 110, 1060 Brussels or BECI, Avenue Louise, 500 – 1050 Brussels).

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